Shipping policy

Last updated: October 20, 2026

Where we ship and who fulfills your order

PO currently accepts orders for delivery within the United States. Available shipping methods depend on the product and destination and appear at checkout. We are an independent retailer. Third-party suppliers ship products directly to you; PO is your point of contact for order questions, delivery problems and returns. Products and packaging may carry the manufacturer's or supplier's branding.

Processing and delivery estimates

Processing and carrier transit are separate. For the UPERFECT 15.6-inch Portable Monitor, allow approximately 4 business days for supplier processing before shipment. We have not established a separate fixed dispatch promise for the Huntley garment carrier; contact us before ordering if you need it for a particular date.

The Huntley garment carrier's standard shipping option is currently labelled 3–5 business days. The UPERFECT monitor's available US shipping option currently displays 4–12 business days. These are estimates, not guaranteed arrival dates, and any supplier processing time is additional. The options shown at your checkout govern your selected service. Business days exclude weekends and carrier holidays.

We will contact you if we learn of a material delay. If we cannot ship within the stated shipment timeframe, or within 30 days of your order when no shipment timeframe was stated, we will offer you the choice of consenting to a revised shipment date or cancelling for a refund. If you do not consent when consent is required, we will cancel and refund the unshipped order.

Shipping charges and tracking

Shipping charges, including any available free-shipping option, are displayed before payment. Charges can vary by destination and service. Orders containing products from different suppliers may arrive in separate packages, with separate tracking updates. We send shipment confirmation and tracking information when supplied by the fulfillment partner. A tracking label can be created before the carrier receives the parcel.

Address and delivery issues

Check your delivery address before paying. Contact polkhovets@gmail.com immediately to request a correction; changes are not guaranteed after fulfillment begins. If tracking stalls, a parcel is missing or an item arrives damaged, contact PO with your order number. We will investigate with the supplier and carrier and arrange the appropriate resolution. A delivery scan does not by itself close your claim.

See our Return and refund policy for returns and refunds. Statutory rights are unaffected.